BITS Group

IT Training &
Capability Development

Empower your team

We deliver practical, tailored IT training that improves cybersecurity awareness, productivity and system adoption across your organisation.

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70%
Phishing Risk Reduction

Structured security awareness training reduces phishing click risk by up to 70%.

Microsoft 365
Productivity Improvement

Targeted training helps teams use Microsoft 365 tools more effectively.

50%
Fewer Security Incidents

Ongoing education and practical guidance cut user-related security incidents by half.

What We Cover

Cybersecurity Awareness

  • Phishing identification
  • Secure password practices
  • Safe remote working
  • Real-world threat education

Microsoft 365 & Productivity Training

  • Teams and collaboration best practice
  • SharePoint and document management
  • Secure file sharing
  • Process standardisation

Bespoke System Training

  • CRM and operational platform training
  • Process-led system usage
  • New system onboarding sessions

Why It Matters

Security tools alone don't protect businesses. Confident, informed users do. Many organisations invest in security technology but overlook the human element, the people who interact with systems every day.

Training improves operational efficiency, strengthens compliance posture and reduces avoidable incidents. We deliver practical, tailored training that empowers your team to work securely and productively.

IT Training and Capability Development

How It Works

1

Understand Your Business

We work with you to understand your business and specific risks associated with it.

2

Develop Bespoke Training

We develop bespoke training based on this and the type of session we think would work best, this includes online, in-person, interactive, and group-based sessions.

3

Deliver & Document

We develop the training and write up a report of any discussions or follow-up points for your records.

Book a Training Session Now

Empower your team with the knowledge and skills to work securely and efficiently. Contact us to discuss your training needs.

Book a Training Session

Frequently asked questions (FAQs)

Over 90% of breaches begin with human error. Structured awareness training reduces phishing susceptibility and strengthens secure working practices.
We deliver cybersecurity awareness training, Microsoft 365 productivity sessions, secure remote working guidance and bespoke system training aligned to your infrastructure.
Yes. All sessions are customised to reflect your systems, policies and operational workflows.
Yes. Clear system training improves user confidence and reduces avoidable support requests related to misuse or misunderstanding of platforms.
We offer follow-up sessions, refresher workshops and guidance materials to reinforce learning and maintain strong security habits.